Warranty Information
Anderson & Co Industries Pty Ltd trading as Hand Rails Australia (“Hand Rails Australia”) warrants to the original retail purchaser that products manufactured by Hand Rails Australia, when properly assembled and installed by a Pool Professional in accordance with Hand Rails Australia's assembly and installation recommendations, and properly used and maintained, shall be free from defects in materials and workmanship for the warranty period of one (1) year from the date of retail purchase.
Provided that the defect occurs within the applicable warranty period and the original retail purchaser promptly files a claim notifying Hand Rails Australia of the defect via email to handrailsaustralia@gmail.com, and subject to the limitations set forth herein, Hand Rails Australia shall, at its sole option and expense, repair, replace or refund to the original retail purchaser the purchase price of any product that fails to conform to the foregoing warranty. THE FOREGOING WARRANTIES ARE THE EXCLUSIVE WARRANTIES GIVEN BY HAND RAILS AUSTRALIA AND SUPERSEDE ANY PRIOR, CONTRARY OR ADDITIONAL REPRESENTATIONS, WHETHER ORAL OR WRITTEN. ANY IMPLIED WARRANTIES LAST ONLY AS LONG AS THE WARRANTY PERIODS LISTED ABOVE. This includes but is not limited to the implied warranties of merchantability and fitness. Some states do not allow limitations on how long an implied warranty lasts, so this limitation may not apply to you.
HAND RAILS AUSTRALIA’S ENTIRE LIABILITY AND THE ORIGINAL RETAIL PURCHASER’S EXCLUSIVE REMEDY FOR BREACH OF THE FOREGOING WARRANTIES SHALL BE THE REPAIR OR REPLACEMENT OF ANY NONCONFORMING PRODUCTS, OR THE REFUND OF THE PURCHASE PRICE PAID BY THE ORIGINAL RETAIL PURCHASER FOR SUCH PRODUCTS, IN EACH CASE, AT HAND RAIL AUSTRALIA’S OPTION AND DISCRETION.
Limitations and Disclaimers
THE FOREGOING WARRANTIES ARE SUBJECT TO THE FOLLOWING LIMITATIONS:
Hand Rails Australia shall not be responsible for the cost of removal or replacement of any non-conforming product, nor for any other expenses or for damages which might be incurred in such removal and replacement.
This warranty specifically excludes fading of materials, microbiological staining and rust, powder coated finish, or corrosion of any metallic products or parts.
Refer to Hand Rails Australia’s care and maintenance instructions for regular maintenance and cleaning of Hand Rails Australia products.
This warranty relates only to non-conformities in materials and workmanship and does not include damage or failure resulting from other causes, including, but not limited to Acts of God, misuse or abuse, accident or negligence, fire, improper assembly or installation, chipping or flaking of powder or vinyl coatings, or ice damage. Damage caused by the improper use of chemicals is not covered by this warranty. In the event that products are altered or repaired by anyone without the prior written approval of Hand Rails Australia, all warranties are void.
IMPORTANT: WEIGHT LIMIT ON POOL HAND RAILS SHALL BE NOT MORE THAN 250 POUNDS OR 113 KILOGRAMS.
IN NO EVENT SHALL HAND RAILS AUSTRALIA BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, DIRECT, INDIRECT, PUNITIVE OR EXEMPLARY DAMAGES, HOWEVER CAUSED, WHETHER BASED UPON CONTRACT, NEGLIGENCE, STRICT LIABILITY IN TORT, WARRANTY, OR ANY OTHER LEGAL THEORY. IN NO EVENT SHALL THE LIABILITY OF HAND RAILS AUSTRALIA EXCEED THE AMOUNT PAID FOR THE SPECIFIC PRODUCT INVOLVED.
Some states do not allow the exclusion or limitation of incidental, special or consequential damages, so the above limitation or exclusion may not apply to you.
This warranty gives you specific legal rights and you may also have other rights, which may vary from state to state. The warranty is extended to, and enforceable only by the original retail purchaser, and is not transferable.
If any Hand Rails Australia products fail during the warranty period as a result of a non-conformity in material or workmanship covered by this warranty, the original retail purchaser must notify Hand Rails Australia via email to handrailsaustralia@gmail.com
This notice must contain all pertinent product information. Hand Rails Australia will determine if the product is to be returned to Hand Rails Australia.
No representative of Hand Rails Australia, or any of its agents, distributors or dealers has any authority to alter in any manner the terms of this warranty and Hand Rails Australia is not responsible for any undertaking, representation or warranty made by any other person beyond the warranty expressly set forth in this warranty.